Chasseur Pro Executive Consultant Limited

Chasseur Pro Executive Consultant Limited was established in 2016 as an executive recruitment firm focused on Hong Kong’s banking and finance sector. Our coverage spans frontline sales, mid-office, and back-office roles across consumer banking, commercial banking, and private banking. The company started as a one-person operation and had since grown into a sales team of over 10 consultants. We have doubled in size compared to the previous year, reflecting both the strong demand in our market and the operational foundation we have built.

Before PORTERS, we managed our candidate database using Excel spreadsheets. As the team expanded and data volume grew, this approach quickly became unsustainable. We had also tried a lesser-known CRM system earlier, but it fell short in terms of usability and functionality. The COVID-19 pandemic further underscored the need for a secure, cloud-based solution that would allow our consultants to work remotely. Above all, we needed a tool that could help us source the right candidates quickly and accurately from a large database. In Hong Kong’s banking recruitment market, that level of precision is essential.

We discovered PORTERS through an online search in 2022. The customer service team responded promptly and arranged a demo webinar, which gave us a strong first impression of both the platform and the people behind it. The deciding factors were cloud-based accessibility, a clear and intuitive interface with powerful keyword search, and the quality of customer support. We evaluated other services as well, but the combination of a robust platform and responsive support set PORTERS apart.

PORTERS serves as the central candidate database for our entire team. The simplified uploading process makes it easy to add new candidate profiles, and the AI-powered screening tools help filter out unsuitable profiles so that our consultants can focus on engaging with the right candidates. The advanced search functions allow us to filter by employer history, years of experience, and regional background. In the Hong Kong banking market, where precise candidate matching is critical, this level of search capability is indispensable. We also use the Jobs tab to track all open positions across our clients, giving every consultant a clear view of active mandates at any given time.

The integrated WhatsApp function has had a major impact. WhatsApp is the primary communication tool in Hong Kong, and having it built directly into the platform has made candidate outreach significantly more efficient. Our consultants can reach candidates without switching between applications, which saves time and keeps the workflow smooth. The KPI reporting and dashboard functions have also been very valuable. We use them to monitor consultant activity, such as the number of new candidate profiles added and applications submitted. These metrics serve as benchmarks for the team and are especially helpful when training new joiners.

Application volume has increased by over 20% year-over-year since we began using the platform. More importantly, our candidate matching accuracy has improved considerably, resulting in a 50% growth in the rate of sourced candidates who go on to receive job offers. We have also seen significant time savings in the sourcing process. The speed and accuracy of the platform’s search capabilities allow our consultants to identify strong candidates much more quickly than before, which has improved our overall operational efficiency.

The proactive support from the PORTERS team was something we did not expect. Rather than simply responding to requests, they regularly reach out to share updates on new features and offer suggestions. The release of the KPI dashboard module, for instance, was not something we had specifically asked for, but it has become one of the tools we rely on most.

The platform is very easy to learn. New consultants can pick it up quickly, which keeps training costs low and helps us onboard people faster. For a firm that is growing rapidly and bringing in new team members regularly, this is an important advantage. PORTERS also functions as a true all-in-one solution. Candidate management, job tracking, outreach, and performance monitoring are all handled within a single platform, so there is no need to rely on multiple disconnected tools. The customer support deserves recognition as well. Our dedicated PORTERS representatives have been consistently responsive and helpful. When issues such as system errors or data crashes occur, they are resolved promptly through PORTERS’ online support channels. That level of responsiveness has been a key factor in building our confidence in the platform.

We would strongly recommend PORTERS to any recruitment firm looking for a stable, well-supported platform that delivers real, measurable results. Our advice to new users is to take full advantage of the regular webinar trainings that PORTERS offers. The platform is continually evolving, and staying up to date on new features is key to getting the most value from it. Internally, we have built a practice-based training model paired with a mentorship system to onboard new consultants. Combining hands-on learning with the resources PORTERS provides has proven to be an effective approach.

Our goal is to expand operations beyond Hong Kong into other APAC countries. As the company grows, we expect PORTERS to continue playing a central role in our recruitment infrastructure. On the feature side, we would welcome further development in internal staff management, such as an integrated annual leave application system, improved mobile app functionality, and calendar integration. Our hope is for PORTERS to evolve into an even more comprehensive tool that covers both recruitment and broader HR management needs.