Hire Pundit Japan K.K.

Hire Pundit Japan K.K.
Representative Director| Mr Gaurav Malhotra

97%

Candidate Retention Rate

23,000

Candidate Database

3 Countries

Japan, India & US Operations

Hire Pundit Japan K.K. is a people consulting firm specializing in the recruitment of highly skilled, bilingual IT professionals across Japan, India, and the United States. Founded by Gaurav Malhotra, a CPA and former M&A advisor, the company transitioned from Excel-based operations to PORTERS early on, achieving data-driven management and advanced operational control. The PORTERS editorial team spoke with Mr. Malhotra about the journey from adoption to navigating market shifts, and his vision for the future.
“The investment in PORTERS six years ago is what saved the company today. Without the candidate data accumulated in the system, we could not have survived this tough market.”

ー Gaurav Malhotra Representative Director

1

Company Overview

Q
Please tell us about the scope of your recruitment business.
A

Hire Pundit was founded seven years ago in Japan, with legal entities also established in India and the United States. We are a people consulting firm specializing in the recruitment of highly skilled professionals, primarily within the IT and technology sectors in the Japanese market.

Our core strength lies in sourcing bilingual IT professionals. Our client base in Japan is predominantly composed of large, global IT and consulting firms. Approximately 75% of our clients are multinational companies, while 25% are Japanese enterprises. On the candidate side, our portfolio consists of about 40% Japanese professionals and 60% non-Japanese professionals, all of whom are bilingual.

I have a background as a CPA and in M&A advisory, which has instilled in me a strong emphasis on operational control and data-driven management. This founder’s mindset is what drove the early adoption of a professional system like PORTERS.

2

Background and Decision to Adopt PORTERS

Q
What prompted you to consider adopting PORTERS?
A

When we started, we were managing everything on Excel spreadsheets. That approach lasted only four to five months before reaching its limits. Coming from a consulting and accounting background,
I felt deeply uncomfortable managing a business on spreadsheets—there was no operational control and a genuine compliance risk. As data volumes grew, managing hiring pipelines and searching for candidates for repeat job orders became increasingly difficult, so we began looking for a reliable, professional SaaS solution.

Q
What were the deciding factors in choosing PORTERS?
A

We evaluated several vendors, but the biggest reason we chose PORTERS was its trustworthiness and track record in the Japanese market. Even six years ago, the platform already had a substantial client base, which itself was a strong signal of reliability. The fact that it was designed with Japan’s specific compliance requirements in mind was also critical. We needed a system trusted by both clients and candidates. The initial interaction with the sales representative was also a key factor.

In system selection, the human element matters just as much as the product features.
More recently, we evaluated another recruitment management system for our Indian operations. While overseas SaaS products are strong, PORTERS offers a superior UX/UI. The pipeline view in particular is excellent—you can see candidate names and details at a glance, whereas the competing product only displays numbers and offers less customization flexibility. We are confident that PORTERS is the more intuitive, operationally effective solution.

3

How PORTERS Is Used

Q
How specifically do you use PORTERS in your operations?
A

PORTERS serves as the backbone of our entire recruitment lifecycle. On a daily basis, we manage client data, create job orders, build and maintain our candidate database, and track hiring pipelines for each position. We also use the system to generate performance reports for our weekly and monthly KPI meetings.

A particularly critical use case is leveraging our existing candidate database. With over 23,000 candidate records accumulated, we can quickly identify the right candidates for new or repeat job orders using the search function and AI job matching. For example, we can locate a candidate who was in the process with a specific client two years ago and re-engage them. This has significantly reduced the lead time for introducing qualified candidates to our clients.

Q
How have you adapted to recent market changes?
A

Over the past eight to ten months, there has been a dramatic shift in the market. Previously, about 90% of our placements were for bilingual non-Japanese candidates. However, due to global geopolitical and business environment changes, over 80% of current requirements now demand native Japanese candidates who are also bilingual. Clients are prioritizing long-term stability and project flexibility, and native-level language proficiency has become a must for senior, client-facing roles.

PORTERS proved especially valuable during this transition. We were also dealing with team turnover, and newer, less experienced recruiters were struggling to meet KPIs through traditional headhunting alone. We shifted our strategy to leverage the existing candidate database within PORTERS. By targeting candidates already in our system, the new team members were able to build pipelines and achieve their KPIs. Without the investment in PORTERS six years ago, we simply could not have survived this period.

4

Results After Adoption

Q
What tangible results have you experienced since adopting PORTERS?
A

The most significant impact has been establishing full operational control over the business.
I can see and manage the entire operation from anywhere in the world. Moving beyond the risks of spreadsheet management to a professional operational foundation has been transformative. The other major benefit is the value of customizable performance reporting.

With my background in consulting, I leverage these reports to analyze performance from multiple angles—not just overall organizational performance, but individual recruiter contributions, client profitability, and seasonal trends. This level of reporting is essential for strategic management.

Q
Were there any unexpected secondary benefits?
A

One significant surprise was Japanese compliance support.
The system simplifies the creation of mandatory annual reports for the Ministry of Health, Labour and Welfare, which saves considerable time, especially around the April deadline.
It wasn’t something I was thinking about at the time of adoption, but it has become a major time-saver. Additionally, PORTERS’ free Web Parts integration has allowed us to maintain a lead-generating website without significant development costs. We consistently attract active job seekers and maintain market visibility—an outcome that has far exceeded our initial expectations.

Q
Are there any tips for getting the most out of PORTERS?
A

The candidate database is incredibly effective for onboarding new staff. Having rich, accessible data means even less experienced recruiters can get up and running quickly. The seamless flow from candidate registration through to placement gives me confidence and control as a business owner.

5

Strengths of PORTERS

Q
What do you see as the key strengths of PORTERS?
A

First, the depth of performance reporting. Beyond the analytics I mentioned earlier, what sets PORTERS apart is how easy it is to build and customize reports without technical expertise. The system puts strategic insight directly in the hands of business owners.

Second, the day-to-day usability. A system is only as good as its adoption rate, and PORTERS’ clean, intuitive interface means the team actually wants to use it. That consistency in daily usage is what turns data into a real asset over time.

Third, the ability to unlock the full value of historical data. The search functionality goes beyond simple keyword matching—it lets you trace a candidate’s entire history with your firm, which is essential for building long-term relationships in a specialized market like ours.

6

Message to Companies Considering Adoption

Q
What message would you give to companies considering PORTERS?
A

Implementing PORTERS is a “50-50 effort”—the platform delivers, but success requires equal commitment from a sincere, well-trained team. I would especially recommend it to founders who are short on time and to companies with less experienced teams. PORTERS’ built-in automation and smooth workflows make operations significantly easier. Every step from adding a candidate to making a placement is connected, giving owners confidence and control.

Q
Looking back, is there anything you wish you had known before adoption?
A

The critical importance of data accumulation. We started building our database six years ago, and that is why we now have over 23,000 candidate records—data that is saving the company in this tough market. My strong advice is to adopt as early as possible and invest in building your data carefully over time.

7

Future Outlook

Q
What is your vision for the future of your recruitment business?
A

Our vision is to become one of the most trusted and recommended firms for highly skilled, bilingual IT and engineering talent in Japan. Rather than focusing purely on scale, we prioritize building our brand and credibility. Strategically, we want to leverage our unique presence across Japan, India, and the United States to strengthen the India–Japan talent network. Japan needs skilled professionals, and India has a vast talent pool.
We are convinced this network will be critical for the next 20 years, and facilitating the movement of highly skilled talent into the Japanese market is our next major goal.

From the PORTERS Editorial Team
Mr. Gaurav Malhotra, thank you for sharing your valuable insights. Your data-driven management approach, rooted in your CPA and M&A advisory experience, will resonate strongly with many organizations. The story of how PORTERS helped you navigate a challenging market environment is equally compelling. PORTERS is committed to continuing its support as Hire Pundit works toward realizing its vision of building the India–Japan talent corridor.

Would you like to consider implementing PORTERS?

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